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2.0 Based on 4 reviews
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  • Customers like
    • Selection 1
    • Timely initial delivery of product 1
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Jumpin Jammerz - Poorly made product, poorer customer service.
1 of 2

I ordered a pair of black onesie pajamas from this company on November 12. I received the pajamas, washed them as recommended and wore them a total of THREE times before the zipper snapped completely off! I contacted the company using their webpage, and received this email message: "Hello, We are sorry your zipper snapped off. We can definitely help you with this, we can send you a zipper... Read more

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I recently ordered a pajama from this company. On their website it was clearly described as being 100% cotton, this was emphasized multiple times in the item description. When I received the pajama it was 100% polyester, awful quality. I know that they didn't just send me the wrong item entirely because the SKU# matched and the pattern was the same. It was completely misrepresented online. I... Read more

Was this review helpful? 0 1

Ordered a set of pajamas, no stock in required size, they said they would return the money - never did. Originally responded to emails, then they stopped communicating and never returned the money. Very bad service, thieves. I have been trying to contact them through their site, facebook, twitter, everything - nothing. Really bad. I am still trying to contact them. Very unhappy with their... Read more

Was this review helpful? 0 1

I ordered a Batman onesie. I paid for the onesie (which was quite expensive mind you) and shipping. After a few weeks it made it to my house (I live in Canada) and I was shocked to discover that there was an additional $55 charge. CRAZY. The PJs are awesome. They are fuzzy and crazy warm (which is good for the great Canadian winter). I love batman, and the onesie definitely turns eyes. I wore it... Read more

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I ordered from them 2 times. Every time I ordered from them I received something totally different. Customer service never answers emails go to the way side and If ordering from them you are better off ordering a few years in advance. Their delivery is never on time everything is back ordered and here is the real story. Their back order is usually 6-8 months on average with extra charges being... Read more

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I ordered some pjs. Had to return one of them. Their instructions say place a new order for the replacement, which I did. Then I sent back the pjs with the $9 fee and followed their very long instructions. They cashed my check. Never credited me back the original cost. I did get my new order. Then the accidentally sent me a second pair of the same pjs. Now I have to go to the post office to mail... Read more

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I am from Canada and purchased a pair of PJs from the clearance section - $24.96 = great deal!! The shipping was $26.99 which is fairly pricey, but fairly standard for us up here. I then had to pay $13.36 COD!! When I asked what for, I was told that the delivery company that they use, DHL, takes the package only as far as the border. It is then passed over to Canada Post and shipping is ... Read more

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Jumpin Jammerz is happy to take your money but don't expect your product to every be delivered. Have only waited 2 months to get this product that they say is "in stock". Asked for my money back and they refuse to give it back. Customer service is non existent. They said that they were in the middle of changing shipping companies. Checked with Fedex and UPS and both said that they accounts... Read more

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Ordered in July for Fathers day in September, goods still have not arrived. Company does not advise of reason for delays, or that there are delays. Freight company do not respond to queries re non delivery. Do Not order from this company, you will be disappointed. Have repeatedly requested refund of my order but not forthcoming. Do not order from this company. Email address is... Read more

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The biggest fraudsters going! Spinning lies as to change of couriers and that your item will be with you shortly. Send them as many emails as you like. You'll only receive one back when you mention you're going to cancel the transaction. Then they send you one back saying you've been refunded the money, not all of it I might add, yet there are no funds in your PayPal account. Save yourself the... Add comment

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