Jumpin Jammerz Complaints and Reviews

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Jumpin Jammerz
Main address: 2406 South 24th St c-120 85034 Phoenix Arizona
1 888 884 5526, , http://www.jumpinjammerz.com/contact-us/
  • 42+1 mobile complaints
  • $835 claimed losses
  • $19 average
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  • Oct 19
  • Online Shopping
  • Bad Customer Service
  • 19

Jumpin Jammerz is happy to take your money but don't expect your product to every be delivered. Have only waited 2 months to get this product that they say is "in stock". Asked for my money back and they refuse to give it back. Customer service is non existent. They said that they were in the middle of changing shipping companies. Checked with Fedex and UPS and both said that they accounts... Read more

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  • Sep 09
  • Footwear and Clothing
  • Douglas, Arizona
  • Undelivered Clothing
  • 30

Ordered in July for Fathers day in September, goods still have not arrived. Company does not advise of reason for delays, or that there are delays. Freight company do not respond to queries re non delivery. Do Not order from this company, you will be disappointed. Have repeatedly requested refund of my order but not forthcoming. Do not order from this company. Email address is... Read more

Was this review helpful? 1 0

The biggest fraudsters going! Spinning lies as to change of couriers and that your item will be with you shortly. Send them as many emails as you like. You'll only receive one back when you mention you're going to cancel the transaction. Then they send you one back saying you've been refunded the money, not all of it I might add, yet there are no funds in your PayPal account. Save yourself the... Add comment

     

  • Dec 10, 2013
  • Footwear and Clothing
  • Charlottetown, Prince Edward Island
  • Footed Pajamas
  • 1
  • 1
  • 41

As with others, I received my order along with an extra bill of $18+ dollars for brokerage fees on delivery. Reputable companies will include or indicate shipping fees and custom duties and I am very disappointed with the way that they do online business. I do like the product. My daughter has had a pair for years, however I will never order another pair for anyone else. Too bad because I have a... Read more

Was this review helpful? 3 1

     

  • Dec 09, 2013
  • Footwear and Clothing
  • Lethbridge, Alberta
  • Footed Pajamas
  • 1
  • 1
  • 87

I only wanted to buy ONE onesie. Its an xsmall and cant possibly weigh that much but I had to pay 26.99$ for shipping to Canada, and when it came to my door a surprise 21.97$ in brokerage fees. When I called customer service they seemed to just shrug it off and say oh well. Horrible way to treat international buyers. I purchased two onesies from the company FOREVER LAZY the same day, they... Read more

Was this review helpful? 2 1

     

  • Nov 20, 2013
  • Advertisements and Cons
  • Jumpin Jammerz
  • 69

For my 16th birthday my parents got me the footed pjs that are baby blue and have stars and moons on them. I was so excited because the design is so adorable. After about 2 days of wearing them around the house I noticed several holes and rips in the pajamas. I was shocked because we got the pjs a size big and I am a small 16 year old girl. So I patched up the rips. Another day went by and AGAIN... Read more

Was this review helpful? 2 0

     

  • Mar 18, 2013
  • Footwear and Clothing
  • Columbus, Ohio
  • 70

I ordered a set of pajamas from them on the fourth of the month, I received them the 28th and did not even get an emailed receipt. Then I had to call up and exchange them which meant waiting for them to send an email about how to do it. Then I had to follow very detailed instruction, which I did and place a check in the package for the return. I did all this and placed the check with a piece of... Read more

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  • Nov 15, 2012
  • Customer Service
  • Burnaby, British Columbia
  • Onesie
  • 2
  • 2
  • 225

This company is a joke. i have done 3 seperate orders with them, the first one was delivered by fed ex the shipping charges were high but i didnt mind paying it as i got my order in 2 days via fedex. BUT i received an invoice from fedex for brokerage fees, i thought the high shipping charges i paid would have covered that. my second order was shipped via USPS, again i paid high shipping charges... Read more

Was this review helpful? 6 12

     

  • Jun 14, 2012
  • Footwear and Clothing
  • Clermont, Florida
  • Onesie Pj
  • 107

Don't order from here. Terrible customer service. Product is not of great quality. Don't waste your time or money on any product from this company. The "supervisor" was useless and didn't even try to remedy my situation. I ordered a size Large and was sent a size XS. They said I'd be charged shipping and handling (again) and another $7 restocking fee. This is outrageous. ... Read more

Was this review helpful? 4 0

     

  • May 23, 2012
  • Footwear and Clothing
  • Grand Junction, Colorado
  • Fotted Pajamas
  • 121

Make sure you know you will love what they send because the "100% Satisfaction" and "Hassle Free Returns" as indicated on their website is a lie. Get return policy from them in writing on a dated form so when (not if) you have trouble later you have something to send your credit card company when you have to dispute the charges. Don't count on their website because it can change. You... Read more

Was this review helpful? 1 0
 
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