Do not order from Jumpin Jammerz, unless you like pain!
Placed my order on 10/10/09. Paid for express shipping, and was told to expect the pajamas within 7 business days. My credit card was charged as soon as I placed my order, to ensure "Fast shipping". After 7 business days, a check on the website revealed that my order had never been shipped. Call was placed to the company, and I was told that they were sold out- even though my credit card had already been charged". I told them to cancel my shipping, and send it the regular route/.
After two weeks, I called again to check on the status of my order, and was told that they still hadn't received their shipment, and that they hoped more would come in at the end of the week?.
After two more weeks, I called again, and was told that I was in luck, my pajamas were in stock, and they would be shipped immediately|.
After another week of no progress, I called again, and found out I was lied to by somebody working in their customer service - the pajamas were not in, and they didn't know when the next shipment was coming in?. After that, I canceled my order, and demanded a refund|.
Jumpin Jammerz took a week to refund me, with no apologies;.
I suspect that Jumpin Jammerz is in some serious financial troubles, please be wary of ordering from this company/. I would suggest going to an alternate source for Pajamas. 12950cf
Placed my order on 10/10/09. Paid for express shipping, and was told to expect the pajamas within 7 business days. My credit card was charged as soon as I placed my order, to ensure "Fast shipping". After 7 business days, a check on the website revealed that my order had never been shipped. Call was placed to the company, and I was told that they were sold out- even though my credit card had already been charged". I told them to cancel my shipping, and send it the regular route/.
After two weeks, I called again to check on the status of my order, and was told that they still hadn't received their shipment, and that they hoped more would come in at the end of the week?.
After two more weeks, I called again, and was told that I was in luck, my pajamas were in stock, and they would be shipped immediately|.
After another week of no progress, I called again, and found out I was lied to by somebody working in their customer service - the pajamas were not in, and they didn't know when the next shipment was coming in?. After that, I canceled my order, and demanded a refund|.
Jumpin Jammerz took a week to refund me, with no apologies;.
I suspect that Jumpin Jammerz is in some serious financial troubles, please be wary of ordering from this company/. I would suggest going to an alternate source for Pajamas. 12950cf
 Comments (7) |
| 1. Written by Missing some jammies on February 17, 2011 from mill valley, california, US I ordered in December - for Xmas gift. Still not delivery in February. Their voicemail box is full and no phone calls have been returned. Are they still in business? May they are home in their jammies (or mine). |
2. Written by Kristina on February 9, 2011 from palo alto, california, US Im finding the same issues happening to me. I ordered three weeks ago and need my order by this coming weekend. I have called and wrote them several times and no one answers there phone and no one returns my emails. Im BEYOND p!$$ed and I want my money back but once again Im unable to reach anyone to put in that request. |
| 3. Written by Charlie on January 8, 2011 from vancouver, british columbia, CA Thanks for the heads up. |
| 4. Written by thought they would be fun unti on January 7, 2011 from colorado springs, colorado, US Saw these on Ellen too but the website loads slowly, if at all. While waiting I found a lot of complaints, not sure it's worth ordering from them now.  |
| 5. Written by Jim on January 7, 2011 from syracuse, new york, US I just saw the Ellen D show that appearred on the 7th of Jan and was very interested in ordering from this company. I went to their website and I am finding I cannot get to their site. It might be due to the show but now that I read these comments I am a little fearful in ordering. I wonder how many others like yourself have had this many issues. It appears the Hollywood stars dont have issues getting the product as the Ellen audiance all went home with a pair of them. Just has me wondering  |
| 6. Written by tony on January 4, 2011 from bolingbrook, illinois, US They lied to me too. They told me item was in stock and will arrive for Christmas. On January 3rd I recieved half my order and told other half was out of stock. Can't get hold of them it goes to voicemail. Credit card was charged and is now in dispuit. VERY BAD COMPANY DO NOT USE |
| 7. Written by Justin on December 29, 2009 from parker, colorado, US WOW. This sound like a very dishonest company. Thanks for the heads up. I will be sure to stay fair away from them.  |
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