filters
state:
Show
city:
Show
product:
Show
I recently ordered a pajama from this company. On their website it was clearly described as being 100% cotton, this was emphasized multiple times in the item description. When I received the pajama it was 100% polyester, awful quality. I know that they didn't just send...
Read more
Anonymous
T-rex

Could not agree with this reviewer, item does say polyester ?

#708005
Reply to reviews
Ordered a set of pajamas, no stock in required size, they said they would return the money - never did. Originally responded to emails, then they stopped communicating and never returned the money. Very bad service, thieves. I have been trying to contact them through...
Read more
1.0
Kiama, New South Wales
#685302
Reply to reviews
I ordered a Batman onesie. I paid for the onesie (which was quite expensive mind you) and shipping. After a few weeks it made it to my house (I live in Canada) and I was shocked to discover that there was an additional $55 charge. CRAZY. The PJs are awesome. They are...
Read more
Anonymous
Anonymous

Did you contact Customs Canada? Your receipt would show the duty you were applied was wrong. Nice to hear the product was well made though!

Anonymous
Anonymous

Read this reviewed and had lol. Customer complaining more about his country . Got a great product, loves the feel, comments pj holds up well . His complaint is he was charged ...

#656086
Reply to reviews
I ordered from them 2 times. Every time I ordered from them I received something totally different. Customer service never answers emails go to the way side and If ordering from them you are better off ordering a few years in advance. Their delivery is never on time...
Read more
New Hartford, Connecticut
#617818
Reply to reviews
I ordered some pjs. Had to return one of them. Their instructions say place a new order for the replacement, which I did. Then I sent back the pjs with the $9 fee and followed their very long instructions. They cashed my check. Never credited me back the original cost....
Read more
1.8
I liked
  • Selection
I didn't like
  • Return policy
  • Customer service
#582186
Reply to reviews
I am from Canada and purchased a pair of PJs from the clearance section - $24.96 = great deal!! The shipping was $26.99 which is fairly pricey, but fairly standard for us up here. I then had to pay $13.36 COD!! When I asked what for, I was told that the delivery...
Read more
5.0
#553724
Reply to reviews
Jumpin Jammerz is happy to take your money but don't expect your product to every be delivered. Have only waited 2 months to get this product that they say is "in stock". Asked for my money back and they refuse to give it back. Customer service is non existent. ...
Read more
#548287
Reply to reviews
Ordered in July for Fathers day in September, goods still have not arrived. Company does not advise of reason for delays, or that there are delays. Freight company do not respond to queries re non delivery. Do Not order from this company, you will be disappointed....
Read more
1.0
Douglas, Arizona
#531999
Reply to reviews
Show

Refund Problems Review

The biggest fraudsters going! Spinning lies as to change of couriers and that your item will be with you shortly. Send them as many emails as you like. You'll only receive one back when you mention you're going to cancel the transaction. Then they send you one back saying you've been refunded the money, not all of it I might add, yet there are no funds in your PayPal account. Save yourself the hassle. Don't purchase anything.
#506392
Reply to reviews
As with others, I received my order along with an extra bill of $18+ dollars for brokerage fees on delivery. Reputable companies will include or indicate shipping fees and custom duties and I am very disappointed with the way that they do online business. I do like the...
Read more
Anonymous
Jammerz Fan

They do post notices at check out and have section about this on their policy page - see details under International Orders -> http://www.jumpinjammerz.com/policies/.

#462802
Reply to reviews