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I ordered some pjs. Had to return one of them. Their instructions say place a new order for the replacement, which I did. Then I sent back the pjs with the $9 fee and followed their very long instructions. They cashed my check. Never credited me back the original cost....
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1.8
I liked
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I didn't like
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#582186
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I am from Canada and purchased a pair of PJs from the clearance section - $24.96 = great deal!! The shipping was $26.99 which is fairly pricey, but fairly standard for us up here. I then had to pay $13.36 COD!! When I asked what for, I was told that the delivery...
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5.0
#553724
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Jumpin Jammerz is happy to take your money but don't expect your product to every be delivered. Have only waited 2 months to get this product that they say is "in stock". Asked for my money back and they refuse to give it back. Customer service is non existent. ...
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#548287
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Ordered in July for Fathers day in September, goods still have not arrived. Company does not advise of reason for delays, or that there are delays. Freight company do not respond to queries re non delivery. Do Not order from this company, you will be disappointed....
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1.0
Douglas, Arizona
#531999
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As with others, I received my order along with an extra bill of $18+ dollars for brokerage fees on delivery. Reputable companies will include or indicate shipping fees and custom duties and I am very disappointed with the way that they do online business. I do like the...
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Anonymous
Jammerz Fan

They do post notices at check out and have section about this on their policy page - see details under International Orders -> http://www.jumpinjammerz.com/policies/.

#462802
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I only wanted to buy ONE onesie. Its an xsmall and cant possibly weigh that much but I had to pay 26.99$ for shipping to Canada, and when it came to my door a surprise 21.97$ in brokerage fees. When I called customer service they seemed to just shrug it off and say oh...
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Anonymous
Black Jack 21

Purchased mine online and no surprise as the other noob shopper wrote. There is a notice at checkout. Anyone ordering internationally knows you pay tax and duty duh! Paid 26.9...

#462576
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For my 16th birthday my parents got me the footed pjs that are baby blue and have stars and moons on them. I was so excited because the design is so adorable. After about 2 days of wearing them around the house I noticed several holes and rips in the pajamas. I was...
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#458751
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I ordered a set of pajamas from them on the fourth of the month, I received them the 28th and did not even get an emailed receipt. Then I had to call up and exchange them which meant waiting for them to send an email about how to do it. Then I had to follow very...
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#393717
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This company is a joke. i have done 3 seperate orders with them, the first one was delivered by fed ex the shipping charges were high but i didnt mind paying it as i got my order in 2 days via fedex. BUT i received an invoice from fedex for brokerage fees, i thought...
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Anonymous
Duh? You are in Canada?

Brokerage fees are charged by YOUR country that the carrier pays on your behalf. It is not the seller\'s problem. They cannot know if fees will apply and how much they are.

#359163
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Don't order from here. Terrible customer service. Product is not of great quality. Don't waste your time or money on any product from this company. The "supervisor" was useless and didn't even try to remedy my situation. I ordered a size Large and was...
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#324785
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