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I recently ordered a pajama from this company. On their website it was clearly described as being 100% cotton, this was emphasized multiple times in the item description. When I received the pajama it was 100% polyester, awful quality. I know that they didn't just send me the wrong item entirely because the SKU# matched and the pattern was the same. It was completely misrepresented online.

I contacted them to authorize a return so I could get a refund and after promising I would receive authorization in a few hours, nothing happened. I waited a day, nothing. I called them back several times and their "customer service" line goes straight to voicemail. I have left messages and gotten no reply.

DO NOT ORDER FROM THIS SHADY COMPANY!!! Items are bad quality, not as described and god help you if you need to make a return

Reason of review: Not as described.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Sep 29, 2015.
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Anonymous
#1102622

Could not agree with this reviewer, item does say polyester ?

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