I recently ordered a pajama from this company. On their website it was clearly described as being 100% cotton, this was emphasized multiple times in the item description. When I received the pajama it was 100% polyester, awful quality. I know that they didn't just send me the wrong item entirely because the SKU# matched and the pattern was the same. It was completely misrepresented online.
I contacted them to authorize a return so I could get a refund and after promising I would receive authorization in a few hours, nothing happened. I waited a day, nothing. I called them back several times and their "customer service" line goes straight to voicemail. I have left messages and gotten no reply.
DO NOT ORDER FROM THIS SHADY COMPANY!!! Items are bad quality, not as described and god help you if you need to make a return
Reason of review: Not as described.
Preferred solution: Full refund.