Had a onsie from Jumpin Jammerz, the zip broke, that's fine it happens.
I contacted them to find out the zip size so I could replace it myself.
They wouldn't tell me but they offered to send me a replacement zip.
I thought this was great until they sent me a bill for it, it was only $5 so I just payed it. However, they never actually send me the zipper. After contacting them back via Pay Pal, which they were not exactly polite about, they offered to send another zip... which they never did.
Now I'm $5 down, with a broken onesie and no zip.
All because they wouldn't tell me their zip size...
Reviewer is in unhappy mood. This person is quite happy with selection and stated that there is a room for improvement of customer service. Please immediately contact the author of this review to discuss poor customer service of jumpin jammerz pajamas and associated monetary loss in the amount of $5. Jumpin Jammerz needs to offer any options to resolve the issue according to poster's claims.
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